Refund Policy

We offer refunds only in specific cases. Refunds are available if:

• You receive a defective product
• You receive the wrong item

To be eligible for a refund:

• The item must be unused and unworn
• The item must be returned in its original packaging
• The refund request must be made within 3 days of delivery

Refunds are not applicable for:

• Change of mind
• Size-related issues (an exchange is available instead)
• Minor colour variations due to lighting or screen settings

For size issues or style changes, we offer easy exchanges, subject to product availability.

Once your request is approved:

• The product is picked up or returned
• A quality check is completed
• The refund is initiated

• Cash on delivery (COD) orders: refunds are issued via bank transfer or mobile wallet
• Online payment orders: refunds are returned to the original payment method

Approved refunds are processed within 5–10 working days.

• Shipping charges are non-refundable
• Return shipping charges may apply unless the item received is defective or incorrect

Contact us on WhatsApp or call +92 322 9189646, or email info@beyu.com.pk. Please share:

• Your order number
• Details of the issue
• Clear product images