Refund Policy

Refund Eligibility

We offer refunds only in specific cases.

Refunds are available if:

  • You receive a defective product
  • You receive the wrong item

Because your experience matters.

Conditions for Refund

To be eligible for a refund:

  • The item must be unused and unworn
  • The item must be returned in its original packaging
  • The refund request must be made within 3 days of delivery

No wear. No damage. No worries.

Non-Refundable Cases

Refunds are not applicable for:

  • Change of mind
  • Size-related issues (exchange available instead)
  • Minor color variations due to lighting or screen settings

Choose your style. Own your step.

Exchanges

For:

  • Size issues
  • Style changes

We offer easy exchanges, subject to product availability.

Refund Process

Once your request is approved:

  • The product is picked up or returned
  • A quality check is completed
  • The refund is initiated

Simple. Smooth. Hassle-free.

Refund Method

  • Cash on Delivery (COD) orders: Refunds are issued via bank transfer or mobile wallet.
  • Online payment orders: Refunds are returned to the original payment method.

Refund Timeline

Approved refunds are processed within 5–10 working days.

Good things take a few steps.

Shipping Charges

Shipping charges are non-refundable.

Return shipping charges may apply unless the item received is defective or incorrect.

How to Request a Refund

Contact us through:

WhatsApp / Call: +92 322 9189646

Email: info@beyu.com.pk

Please share:

  • Your order number
  • Details of the issue
  • Clear product images

We'll take it from there.

No compromises. Just real you.

BEYU — Be Yourself.